Terms of Services
Effective Date: April 11, 2025
Welcome to Serenity Designs Co. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding.
1. Services Provided
Serenity Designs Co. offers interior design services including, but not limited to:
Whole home design
Individual room design
Business and commercial space design
Staging for real estate or rentals
Virtual consultations and design guidance
All services are subject to availability and tailored to client needs based on initial consultation and agreement.
2. Booking & Consultations
Clients must complete an initial questionnaire and consultation before design work begins. Booking a service does not guarantee immediate availability—timelines will be discussed and agreed upon prior to project start.
3. Payments & Deposits
A non-refundable deposit is required to secure your booking. Final pricing will be determined based on the scope of work. Full payment or a payment schedule must be completed as outlined in your client agreement.
We accept payments through secure platforms.
4. Client Responsibilities
Clients are expected to:
Provide accurate information about their space and design goals
Communicate preferences, changes, and concerns in a timely manner
Approve or decline proposed designs, purchases, and timelines promptly
Delays in communication may result in project delays or rescheduling.
5. Intellectual Property
All design concepts, mood boards, and visuals provided by Serenity Designs Co. are the intellectual property of the company and may not be shared, copied, or used for commercial purposes without written consent.
6. Design Disclaimer
Interior design involves collaboration and vision, and while we strive for excellence, some factors (e.g., lighting, construction delays, product availability) may affect final outcomes. Serenity Designs Co. is not responsible for third-party vendor performance or delivery issues.
7. Virtual Services
Virtual consultation packages include recommendations and a custom design guide. The client is responsible for implementing the design. Serenity Designs Co. is not liable for installation errors or results due to deviation from the provided plan.
8. Cancellations & Refunds
Cancellations must be made in writing. Deposits are non-refundable. Refunds or credits for unused services are handled on a case-by-case basis and are not guaranteed.
9. Limitation of Liability
Serenity Designs Co. is not liable for any indirect, incidental, or consequential damages resulting from your use of our services or website.
10. Privacy
We respect your privacy. Client information shared with us will be kept confidential and used solely for project purposes. See our [Privacy Policy] for full details.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page with the effective date noted above. Continued use of our services after changes constitutes acceptance of those changes.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
hello@serenitydesignsco.com